Privacy Policy

Last updated: 8.11.2024

Mindbrid Oy ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.

Data Controller Information

For the purposes of data protection laws, the Data Controller is Mindbrid Oy

Data We Collect

We collect and process different types of personal data based on your interactions with us that may include, but is not limited to:

Personal Identification Information: email address, first name and last name, job title and description, company

Contact information: Such as phone number, address, state, province, ZIP/postal code, city

Transaction Data: Details about purchases, payments, and related activities.

Usage Data: Information on how you access and use our services such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Web Browser Cookies

Based on your consent, the Website may use cookies to enhance the user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Website may not function properly.

How We Use Your Data

We use personal data for the following purposes:

To Provide and Improve Our Services: Personalize and enhance the user experience and future product development.

To Process Transactions: For billing, account management, and related purposes.

To Communicate with You: Provide updates, respond to inquiries, and send important notices.

To Ensure Security: Protect against fraud, unauthorized access, and other security risks.

To Comply with Legal Obligations: To comply with laws and regulations as necessary.

Legal Basis for Processing

Under GDPR, we must have a valid legal basis to process your personal data:

Performance of a Contract: For account management and transactions.

Legitimate Interests: Improve services, monitor usage, and ensure security.

Legal Obligation: Comply with legal requirements, such as accounting and tax obligations.

Consent: For direct marketing and specific cases where explicit consent is required.

Sharing and Disclosure of Data

We do not sell or rent personal data. However, we may share information with:

Service Providers: To support business operations (e.g., hosting, payment processing, and customer support).

Legal Authorities: Where required by law, regulation, or legal process.

Corporate Transactions: If the company is involved in a merger, acquisition, or asset sale.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once data is no longer needed, we delete or anonymize it.

International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure that adequate protections are in place, such as Standard Contractual Clauses (SCCs) or an adequacy decision by the European Commission.

Your Data Protection Rights

Under GDPR, you have the following rights:

Right to Access: Request access to your data. Right to Rectification: Correct inaccurate or incomplete data. Right to Erasure: Request deletion of personal data under certain circumstances. Right to Restrict Processing: Limit processing of your data in certain cases. Right to Data Portability: Receive a copy of your data in a structured format. Right to Object: Object to processing, including for direct marketing. Right to Withdraw Consent: Where we process based on consent, you can withdraw it at any time.

To exercise your rights, please contact us at support@mirrorapp.io We aim to respond within one month of receiving your request.

Security Measures

We implement reasonable security measures to protect your personal data, including encryption, secure access controls, and regular security audits.

Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal compliance. Please review this policy periodically. Updates are effective immediately upon posting.

How to contact Us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

support@mirrorapp.io

Supervisory Authority Contact

If you believe your rights have been infringed, you have the right to lodge a complaint with your local data protection authority within the European Union.